How to get a Repeat Prescription in Portugal Online.
Forgotten, lost, or run out of your regular medication while in Portugal?
Are you an existing patient who simply needs your usual medication refill?
Our repeat prescription service is for medication you already take regularly as part of an established treatment.
Book a repeat prescription review online and provide supporting evidence if we do not already have suitable evidence on your patient file.
There is no routine telephone or video call for a repeat prescription.
When should I use a repeat prescription vs a doctor consultation?
Use Repeat Prescription (€25)
For ongoing long-term medication refills
- I forgot my regular medication on holiday
- My bag was stolen or lost with my medication in it
- I extended my stay and ran out of my tablets
- I’m an existing Costa Medical Services patient refilling long-term medication
- Blood pressure, thyroid, cholesterol, and other long-term treatments
- Long-term sleeping tablets already prescribed before by us or another medical professional
No telephone or video call is needed for this.
Book a Doctor Consultation (€39)
For new symptoms, antibiotics, or medical advice
- I have new symptoms
- I think I have a urinary infection (UTI)
- I need antibiotics
- I have a sore throat, ear pain, or a chest infection
- I feel unwell today
- First-time request for sleeping tablets or anxiety medication
What is a Repeat Prescription?
A repeat prescription is for medication you already take regularly as part of an established, long-term treatment. It is not for a new illness, new symptoms or a new medication request.
How repeat prescriptions work in Portugal
For long-term medication refills or travellers who forgot their regular medication. Not for new symptoms or antibiotics.
Step 1 — Book a repeat prescription appointment
Book a day and time. In “Comments”, list up to 4 medication(s) with dose (e.g. diazepam 5 mg).
Please check your name, date of birth, email and phone number. No call or video link — the doctor reviews your request at the appointment time.
Step 2 — Send evidence (new patients / tourists)
If we have not prescribed this for you before, send proof (for example, a health-app screenshot or medication box label) showing your name, medication and dose.
If suitable evidence is already held on your Costa Medical Services patient file, you do not normally need to send the same document again unless our medical team requests updated evidence.
Step 3 — Doctor review (same day)
A doctor reviews your request at the appointment time. Repeat prescriptions are reviewed the same day whenever possible.
If we need clarification — for example, the Portuguese brand name, equivalent medicine, dose or supporting evidence — we’ll contact you by email or WhatsApp.
Step 4 — Collect your medication from a pharmacy in Portugal
If approved, your Portuguese electronic prescription details are sent to you.
Present the relevant prescription information at a pharmacy in Portugal to obtain your medication.
Check your email and spam/junk folder if you are waiting for information from us.
Lost or Forgotten Medication on Holiday in Portugal? Tap to read how to get a prescription refill in Portugal (tourists & residents)
If you’re visiting Portugal and you’ve forgotten your medication, lost your tablets, had your bag stolen, or you’ve extended your stay and need a prescription refill in Portugal, our repeat prescription service can help for many types of long-term medication.
This service is designed for tourists and residents who need a Portuguese prescription for medication they already take.
What to do
- Book a repeat prescription appointment
- Send evidence such as a health-app screenshot, previous prescription or medication box label if we do not already hold suitable evidence
- We review your request at your appointment time — no routine call/video for repeat prescriptions
- If approved, you receive your Portuguese electronic prescription details
Important
- Not for new symptoms such as UTI, sore throat, ear pain or chest infection
- If you think you need antibiotics, book an online doctor consultation
- Check your spam/junk folder if you are waiting for an email from us
The doctor makes the final clinical decision about whether the requested medication can appropriately be prescribed.
Book Repeat PrescriptionFrequently Asked Questions
Quick answers for repeat prescriptions in Portugal.
Can I get a repeat prescription in Portugal as a tourist?
I forgot my medication on holiday in Portugal — what should I do?
My bag was lost or stolen with my tablets — can you help?
How do I get a prescription refill in Portugal?
What evidence can I send?
What if Costa Medical Services already has my evidence?
Can I use a UK or NHS prescription directly in Portugal?
Can I get antibiotics through the repeat prescription service?
I think I have a UTI, sore throat or ear infection — should I book repeat?
Can I request sleeping tablets as a repeat prescription?
How quickly will my request be reviewed?
Can I include several medications?
Do I need a telephone or video call?
Can every controlled medicine be prescribed online?
I have not received anything after my review — what should I do?
Can I use this service anywhere in Portugal?
Is a prescription guaranteed when I pay for the review?
Need more of your regular medication?
Book your repeat prescription online. No routine telephone or video call.