Medical care in English in mainland Spain

Need an English-speaking doctor in Coslada?

Speak directly to an English-speaking doctor by video or telephone from anywhere in Coslada. Medical help from €25

  • English-speaking doctor
  • Video or telephone consultation
  • Appointments often available in around 10 minutes
  • Approved prescriptions emailed for use at Spanish pharmacies
  • Connected hospital network across Spain
  • Laboratory services available when needed
Book a consultation
Questions before booking?
Dr Ben Harry Clegg standing in a consulting room
English-speaking careDr Ben Harry CleggMedical Director · Spain
🌐English-speaking consultations throughout Coslada by secure video or telephone, with mainland hospital and laboratory coordination when needed.
Choose the correct service

Three ways we can help:

Choose the service that matches your situation, then see exactly what happens next.

€39fixed fee
For a new medical problem

Online doctor consultation

Speak to an English-speaking doctor by secure video or telephone about a symptom, illness or medical concern.

  • Medical assessment in English
  • Treatment and safety advice
  • Prescription by email when appropriate

Fast scheduled care: appointments are often available within around 10 minutes.

01

Book online

Select video or telephone and an available time.

02

Doctor consultation

Discuss symptoms, history, allergies and medication.

03

Prescription

If clinically appropriate, it is sent by email.

04

Pharmacy

Present it at a Spanish pharmacy in Coslada.

€25fixed fee
For regular medication

Repeat or lost prescription

Request a doctor’s review when regular medication has been lost, forgotten or has run out while you are in Spain. The medicine name, dosage and supporting evidence are required.

Not available through this service: morphine-based and other controlled medicines, including morphine, fentanyl, MST Continus, Oramorph, MXL, oxycodone and hydromorphone.

01

Book online

Select the repeat-prescription service and a time.

02

Send documents

Provide the medicine name, dose and supporting evidence.

Send documents securely →
03

Doctor’s review

If approved, it is usually emailed within one hour of the appointment time.

04

Pharmacy

Present the prescription at a Spanish pharmacy.

For urgent in-person assessment

24-hour hospital guidance

If you need urgent hospital care now, call our team to direct you to your nearest centre in Coslada.

Life-threatening emergency? Call 112 now.Chest pain, severe breathing difficulty, stroke symptoms, major bleeding, active seizures, overdose, suicidal crisis or any immediate danger.
Travel insurance: how pay-and-claim works
Travel insurance

A simple pay-and-claim process

For a straightforward one-off consultation, most travel insurers do not arrange the appointment directly with us. You normally pay Costa Medical Services first, then make a claim.

  1. 1
    Pay for your consultation

    The online medical consultation costs €39.

  2. 2
    Keep your documents

    We can provide a receipt and, when issued, you can retain a copy or photograph of the prescription.

  3. 3
    Send them to your insurer

    Submit the documents after your consultation or when you return home. Reimbursement depends on your policy.

Care that travels with you

Medical help wherever you are staying

Join your appointment from a hotel, apartment or home anywhere in Coslada. Speak in English, understand the next step and receive your prescription by email when clinically appropriate.

See appointment times
Photo: Zarateman · CC0
Common reasons to contact us

Medical help in English while you are in the Canary Islands

🤒Infections and feverThroat, sinus, cough, urinary and other common infection symptoms.
🩹New symptomsStomach problems, migraine, rashes, allergies and bites.
💊Regular medicationLost, forgotten or finished medicines requiring medical review.
✈️Residents and travellersClear English-language support from wherever you are staying.
Responsible online medicine: some conditions require examination, testing or emergency care. A consultation does not guarantee antibiotics or any particular prescription.
Dr Ben sitting upright in a medical consulting room during a video consultation
Clear communication when you are away from home

A real medical conversation, in English

Explain what has happened and ask questions in English, without a language barrier.

  • Speak directly with a doctorBy secure video or telephone.
  • Dr Ben Harry CleggLeads the medical service for Spain.
  • Nurse Susan TaylorSupports patient communication and coordination.
Local information

Medical help while you are in Coslada

Online care from your accommodation, with local hospital and laboratory coordination when the clinical assessment shows it is needed.

Interactive geographic map · Google Maps

Care across Coslada and Madrid

Visitors and residents can join from a home, hotel or holiday accommodation across Coslada, San Fernando de Henares, Mejorada del Campo, Torrejón de Ardoz, Paracuellos de Jarama. The online service provides a scheduled consultation in English by video or telephone.

When the doctor identifies a need for examination, imaging, hospital assessment or laboratory testing, the team explains the appropriate next step and can coordinate with participating services where available.

A coordinated clinical service

Meet the medical team

English-speaking doctors and patient-support staff working together across Spain.

Dr Gabriel González
Dr GabrielDoctor
Dr Julia
Dr JuliaDoctor
Dr Paulo
Dr PauloDoctor
Dr Paola
Dr PaolaDoctor
Nurse Susan
Nurse SusanPatient support
Rafa
RafaCoordination
Patient experience

What our patients say

4.98/5★★★★★1,508 patient reviews through Setmore
Read all reviews on Setmore →
More than telemedicine

Connected care across mainland Spain

Your consultation begins online, but it does not have to end there. When the clinical assessment indicates that you need to be seen, tested or imaged, the team can guide you towards a suitable hospital or laboratory option.

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Hospital networkGuidance towards an appropriate participating centre when urgent or face-to-face assessment is clinically required.

Laboratory networkBlood tests or other investigations can be coordinated when needed to answer a clinical question.

Need medical help in Coslada?

Video or telephone consultation · fixed fee €39.

See appointment times
Call 112 for emergencies.Severe breathing difficulty, chest pain, stroke symptoms, major bleeding, seizures, overdose, suicidal crisis or any life-threatening situation.