STIs and STDs: confidential medical guidance and treatment
If you have had a risk exposure, have symptoms, or a partner has been diagnosed, a doctor can guide you about timing, treatment, and the next step.
What are sexually transmitted infections?
STIs can be transmitted during vaginal, anal, or oral sexual contact. Some cause discharge, pain, ulcers or rashes, but many cause no symptoms. A medical assessment is needed to confirm the cause.
Flow or discomfort
Unusual discharge, painful urination, itching, or pelvic pain may require medical assessment.
Lesions or rash
Blisters, sores, warts, or genital rash should be evaluated.
Also without symptoms
A risk exposure may warrant medical advice even if you feel well.
When you need urgent or in-person care
An online consultation should not delay urgent care. Seek urgent medical help if you have:
- possible exposure to HIV in the last 72 hours: seek urgent care to evaluate PEP;
- severe pelvic pain, fever, fainting, heavy bleeding, or painful pregnancy;
- sudden or intense testicular pain or swelling;
- recent sexual assault: go to an urgent or specialized service.
In an emergency, call 112.
What the doctor will check
The decision is based on your symptoms, history and risk level:
Start with a telephone or video consultation
The online consultation can assess risk and organise the next step. Depending on the exposure, a sexual health clinic, an in-person examination or a laboratory assessment may be necessary.
STI guidance and treatment
Treatment depends on the diagnosis, your history, allergies, medication and possible contraindications. The consultation does not guarantee a prescription.
Individual assessment
The appropriate next step depends on the possible infection, the site of exposure and the time elapsed.
Individual decision
Specific treatment
Antibiotics, antivirals or other treatments are only indicated according to the diagnosis and clinical assessment.
Individual decision
Couples and prevention
It may be necessary to inform and treat partners, use condoms, and review vaccines or HIV prevention.
Individual decision
This is how it works
From booking to consultation in three steps
01
Book your appointment
Choose the available time that best suits you
and enter your details.
02
Talk to the doctor
The doctor will contact you at the time of the appointment
by phone or through the selected video mode.
03
Receive your instructions
You will receive medical instructions and,
when applicable, the corresponding prescription by email.
Confidential guidance
Explore symptoms and types of STIs
Write a symptom or an infection. You will see indicative information and the type of medical assessment that is usually considered.
ChlamydiaPossible STIIt may not cause symptoms; medical advice may still be appropriate.
genital herpesPossible STIBlisters, sores, pain, itching or tingling.
SyphilisPossible STIPainless sore, rash, or risky exposure.
TrichomoniasisPossible STIDischarge, irritation, odor, or discomfort when urinating.
HPV and genital wartsPossible STIWarts, lumps or genital lesions.
HIV and recent exposureAttention according to the deadlineRecent exposure may require urgent attention.
Urinary infection or cystitisAnother possible causePain or burning when urinating, urinary urgency and frequency.
ProstatitisAnother possible causePelvic or perineal pain, fever or urinary discomfort.
VaginitisAnother possible causeVaginal itching, irritation, pain, discharge or odor.
Warning signsIn-person or urgent careIntense pain, fever or sudden testicular swelling.
We didn’t find an exact match. You can book a confidential consultation so that the doctor can assess your situation and recommend the appropriate next step.
It is not a diagnosis. The search engine shows indicative possibilities. Confirmation requires an individual medical assessment.
ChlamydiaWhen to seek advice even if there are no symptoms.
genital herpesOutbreaks, transmission and treatment options.
SyphilisPhases, diagnosis and why to treat it soon.
TrichomoniasisSymptoms, treatment and advice for couples.
HPV and wartsInjuries, prevention and when to consult.
HIVAssessment, PEP, prevention and monitoring.
Talk to a doctor confidentially
Consultation by phone or video. The doctor will recommend treatment, referral or in-person care when appropriate.
STIs and STDs and online consultation
Can I have an STI without symptoms?
Yes. Many STIs do not cause symptoms, so medical advice may still be appropriate after an exposure.
When should I seek medical advice?
It depends on the possible infection, the date of exposure and whether symptoms are present. The doctor can explain the safest next step and whether an in-person assessment is needed.
Does online consultation replace a sexual health clinic?
Not always. You can guide and coordinate, but samples, scans and some treatments require in-person care.
How much does the consultation cost?
The price is . Medication, laboratory assessment and in-person care are paid separately.